Frequently Asked Questions is a new type of roofing company that uses aerial imagery to provide you with a free roofing estimate online.

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Find answers to common questions. If you need further assistance, we're just a phone call or email away. 

  • What is Roofr?

    Roofr uses aerial/satellite imagery to measure your roof and provides you with an instant, free roofing estimate. We then connect you with one of our Roofing Contractor partners to complete the work. We provide you with a dedicated project consultant from beginning to end, ensuring the roof is installed without any headaches! Best part, we guarantee all work on the Roofr platform. If you're not happy, we'll do whatever we can to make it right.

  • What areas do you serve?

    Ontario, Canada

    •  Toronto, ON
    •  Newmarket, ON
    •  Muskoka, ON
    •  Barrie, ON
    •  Richmond Hill, ON
    •  Vaughan, ON
    •  North York, ON
    •  Mississauga, ON
    •  Oakville, ON
    •  Burlington, ON
    •  Hamilton, ON
    •  Grimsby, ON
    •  St. Catharines, ON
    •  Scarborough, ON
    •  Aurora, ON
    •  Brampton, ON
    •  Bradford, ON
    •  Keswick, ON
    •  Innisfil, ON
    •  Stouffville, ON
    •  King City, ON
    •  Nobelton, ON
    •  Mt Albert, ON
    •  Uxbridge, ON
    •  Zephyr, ON
    •  Udora, ON
    •  Collingwood, ON
    •  Orillia, ON
    •  Guelph, ON
    •  Kitchener, ON
    •  Niagara Falls, ON
    •  Milton, ON
    •  Whitby, ON
    •  Ballantrae, ON
    •  Pickering, ON
    •  Ajax, ON
    •  Oshawa, ON
    •  Markham, ON

    California, USA

    •  San Francisco, CA
    •  Daly City, CA
    •  San Mateo, CA
    •  Palo Alto, CA
    •  San Jose, CA
    •  Saratoga, CA
    •  Campbell, CA
    •  Santa Cruz, CA
    •  Davenport, CA
    •  Swanton, CA
    •  Santa Clara, CA
    •  Los Gatos, CA
    •  Mountainview, CA
    •  Portola Valley, CA
    •  Stanford, CA
    •  Menlo Park, CA
    •  Silicon Valley, CA
    •  Fremont, CA
    •  Union City, CA
    •  Hayward, CA
    •  Castro Valley, CA
    •  San Leandro, CA
    •  Oakland, CA
    •  Berkley, CA
    •  Walnut Creek, CA
    •  Richmond, CA
    •  Sausalito, CA
    •  Napa Valley, CA
    •  Sonoma, CA
    •  Sunnyvale, CA
    •  Los Altos, CA
    •  Milpitas, CA

    Florida, USA

    •  Orlando, FL
    •  Tampa, FL
    •  Marco Island, FL
    •  Naples, FL
    •  Fort Myers, FL
    •  Jacksonville, FL
    •  Daytona Beach, FL
    •  West Palm Beach, FL
    •  Lake City, FL
    •  Gainesville, FL
    •  St. Augustine, FL
    •  Palm Coast, FL
    •  Daytona Beach, FL
    •  Ocala, FL
    •  Deltona, FL
    •  Sanford, FL
    •  Kissimmee, FL
    •  Clermont, FL
    •  Spring Hill, FL
    •  Lakeland, FL
    •  Clearwater, FL
    •  Palm Harbor, FL
    •  St. Petersburg, FL
    •  Sarasota, FL
    •  Venice, FL
    •  Fort Myers, FL
    •  Cape Coral, FL
    •  Marco Island, FL
    •  LaBelle, FL
    •  Altamonte Springs, FL
  • Is the quote generated by the online estimator tool final?

    No, our online estimation tool provides you with a rough estimate as to how much your roof will cost to replace. Once you have requested a roof inspection, we send out a roofing contractor to inspect the roof, address any of your concerns and help you choose the right roofing system. You will then receive a final, detailed quote from us via your dashboard.

  • Do Roofr's installers have WSIB coverage and liability insurance?

    All of our installers have WSIB coverage and liability insurance. Roofr carries full liability insurance and WSIB coverage as well.

  • Does Roofr do the installation?

    Residential: No, Roofr does not complete any of the installations. Our objective is to provide you with the most qualified roofing contractors from our network in your area to complete the work at a fair price. An installer must pass through rigorous screening to be eligible to serve homeowners on our platform.

    Commercial in Ontario: Yes, Roofr completes the installation. We are a full service and licensed roofing company in the province of Ontario.

  • Who do I pay?

    Residential: Once the work is complete and you’re happy, you pay the roofing contractor. Our service is free to use for homeowners; the installers pay Roofr to be a part of our team.

    Commercial in Ontario: You pay us once the work is complete and you're 100% satisfied. For larger projects, a payment schedule is applied.

  • How do I pay?

    Our installers accept credit card, cheque, money orders, or cash.

  • When do I receive my warranty receipt?

    Once the job is complete to your satisfaction and full payment is made, the roofing contractor will provide you with all your warranty documentation.

  • How can I get in touch with Roofr?

    Give us a call at +1 (866) 287-3121 and talk directly to one of our customer service agents. Or email us at

  • What types of roofing systems are available through Roofr?

    • Asphalt
    • Flat Roofing- EPDM, 2 Ply Modified Bitumen, Vinyl, TPO
    • Slate
    • Tile
    • Cedar
    • Custom Copper
    • Metal